Shipping policy

Shipping rates (Canada)

Most orders within Canada ship for a flat rate of $30.

Large or heavy items, such as wheels, bumpers, hoods, full exhaust systems and other oversized parts, may be subject to additional shipping charges. If your order includes one of these items, we'll contact you with the additional cost before it ships. You can approve the charge or cancel that item for a full refund.

Duties and tariffs (Canada)

For orders shipped within Canada, Steeda.ca prepays all duties, tariffs and brokerage fees, so you'll never get a surprise bill at your door. The price you see is the price you pay. Applicable sales taxes (GST/HST/PST) are calculated at checkout.

Shipping to the United States

We ship to the United States. US shipping is quoted per order: please email info@steeda.ca with the parts you'd like and your shipping address, and we'll send you a shipping quote.

Orders shipped from Canada into the US may be subject to US import duties, taxes or brokerage fees. These are the customer's responsibility unless they are included in your quote.

Processing times

In-stock items ship within 1 business day of your order.
Items shipped from our US warehouse usually take 1–2 weeks to reach you.
Orders placed on weekends or statutory holidays are processed the next business day.

Delivery times are estimates and are not guaranteed. Carrier delays, weather and other factors outside our control can affect delivery. If your order will take longer than expected, we'll let you know.

PO boxes and remote areas

Some oversized items can't be delivered to PO boxes, and remote or rural addresses may be subject to an additional carrier surcharge. We'll contact you before shipping if either applies.

Order tracking

Once your order ships, you'll receive a confirmation email with tracking information.

Address accuracy

Please make sure your shipping address is complete and correct. We are not responsible for orders delivered to an incorrect address entered at checkout. If a package is returned to us because of an incorrect address or a refused delivery, reshipping costs are the customer's responsibility.

Damaged, missing or lost shipments

Please inspect your order when it arrives. If anything is damaged or missing, contact us within 48 hours of delivery with your order number and photos of the damage and packaging. Keep all packaging until the claim is resolved, as the carrier may need to inspect it. We'll work with the carrier to get you a replacement or refund as quickly as possible.

If tracking shows your package as delivered but you haven't received it, please check with neighbours and your building's mailroom first, then contact us and we'll open an investigation with the carrier.

Order changes and cancellations

Need to change or cancel an order? Contact us as soon as possible. Once an order has shipped it can't be changed and must go through our return process instead.